2020 POLL

What is the most impactful social networking tool?





Results

SPEAKER LINKS

   SPEAKER_NOTES_2

 

Jun 30

Leading Virtual Teams to Real Results

Posted by: Harvard Business Review | Comment (0)
The reality of virtual leadership is apparent. Teams are increasingly spread across space and time, providing the benefit of obtaining talent anywhere in the world and allowing 24-7 work progression. However, virtual workers can feel a sense of isolation, and building bonded teams becomes more difficult when there are few opportunities to meet face-to-face.
 
Harvard Business Review Conversation StarterBob Taccini, a 52-year-old vice president of finance at Cisco Systems, has faced this situation personally. Although self-described as one of the last people to adopt a new fad, he says, "When we cut our travel budgets, using social technologies helped meet my need for personalization with my team. Even when I had a travel budget, I could maybe only get to some of our sites once a year. Management now requires spanning distance, even though we can't span time. Certainly, as we continue to build a multi-generation workspace, social technologies will become more and more the norm."
 

For Taccini, the last five years — marked by constantly changing market conditions, the introduction of more distributed leadership throughout Cisco, and the increased availability of virtual meeting technologies — have demanded a change in how he leads. During this time, he has become an adept user of social technologies. Now he conducts virtual offsite meetings, using TelePresence and WebEx, with blogs, discussion groups, and online forums as needed. TelePresence is richer than e-mail or voice mail and feels more real and physical because participants are able to see the other people involved.

 

One of the most effective tools Taccini has used is a monthly video blog (vlog). "It has been one of the best ways to communicate, supplemented by calls with everyone in my reporting chain," he said. "Even though it's not two-way real time, I get more participation from the vlog. My team sends questions, and they also have Web spaces to create collaboration spaces."

 

Here are some tips of how leaders are using social technologies to work virtually:

 

 
(Continue reading this blog at Harvard Business Review here.)
 
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Jun 21

Looking Ahead at Social Learning: 10 Predictions

Posted by: Jeanne Meister | Comment (0)

Jeanne Meister and Karie Willyerd were recently published in T + D magazine. The article is excerpted here:

 

Ten years ago, we had just come out of one of the most costly IT investments of all time—the Y2K scare. Mark Zuckerberg, co-founder of Facebook, was in high school. Microsoft had just lost a major antitrust lawsuit; Google was getting settled in its first office space after being in a garage for its first year; and the presidential election results were stalled due to hanging chads. The economy was in a state of hope and opportunity known as the dot-com boom, and the phrase "Web 2.0" was 1 year old.

 

In the learning industry, the LMS was seen as the provider of the comprehensive solution for the technology needed in an organization; e-learning content providers were merging to provide comprehensive libraries; and portals were the intranet solution of choice for content destinations.

 

What a difference a decade makes.  

 

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Jun 17

Best Buy: Using Crowdsourcing For Human Resources

Posted by: Jeanne Meister | Comment (0)

Affinity groups have been around for some time in forward thinking companies. But now some of these companies are taking Affinity Groups to a new level: they are using them to crowdsource new products and services.

Consider Best Buy: While sales in 2009 accounted for roughly 22% of U.S. consumer electronics sales, its share of sales to women was just 16%.

Solution: Best Buy leveraged its Women’s Leadership Forum, composed of female Best Buy employees and female Best Buy customers plus a network of teenage girls to suggest new ways to sell to women.

 

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Apr 16

Use Microblogging to Increase Productivity

Posted by: Harvard Business Review | Comment (0)
Tagged in: Twitter , learn
Are you using Twitter to reach your customers and followers? Do you update your status on Facebook several times a day? Maybe you daily ask questions of one of your specialized LinkedIn groups?
 
Harvard Business Review Conversation StarterYou can replicate this experience inside your organization. There are a number of internal solutions that allow employees to share messages and information with each other, including Yammer and Socialtext. Laurence Smith, Vice President of Global Learning & Development at LG Electronics in Seoul, Korea has become an advocate of Yammer as a way to drive greater innovation in the design of the company's training programs.
 
Just a few years ago, Smith says, "when we wanted to revise a classroom training program, we would write a survey, send this to all business unit HR leaders around the world, analyze the results and then use this input to design a new pilot." The total time elapsed was several weeks to several months and often yielded limited feedback.
 
But today, Smith and his team start a conversation on Yammer and use tags to create a dialogue with employees. One program in the development stage is FSE (Foreign Service Executive) Soft Landing. It's targeted to managers assigned to a new country who need to understand the local culture and norms.
 
Instead of starting with a survey to gather input, Smith and team start a conversation stream on Yammer and tag it with #english and #expat. Within a few days, they read through streams of conversation. In the case of the ExPat program, they discovered that several modules already existed. At one location, there was a portal for arriving ex-pats with content on local contacts and country-specific materials.
 
The result, says Smith: "Rather than 're-invent' the wheel, LG Electronics Global Learning team combined the best of the existing modules to develop a standard best practice approach saving time and money. Most importantly, it was actually a better solution as it incorporated the best from each region."
 
At Meredith Corporation, the publisher of Ladies Home Journal and Better Homes & Gardens, microblogging tool Socialtext Signals is the platform of choice. Using Signals, the marketing function can post alerts to employees and partners on a wide range of marketing issues, such as researching competitors, brainstorming new ideas for a direct marketing campaign, or analyzing the outcomes of current campaigns. Says Dave Ball, Vice President of Consumer Marketing for Meredith, "Signals allows us to break down the silos and easily share information with each other internally. We also use Signals to communicate with groups of external vendors, so we can brainstorm current campaigns with them, propose new ideas and share best practices. It is amazing how much we have cut down on email traffic while increasing our productivity."
 
If you are considering implementing microblogging inside your organization, here are three lessons to consider:
 
(Continue reading this blog at Harvard Business Review here.)
 
Apr 01

10 guidelines in launching Enterprise 2.0

Posted by: Karie Willyerd | Comment (0)
Tagged in: Untagged 

CLO Magazine has published our article, "Social Learning Unleashed" in the April edition. The article is adapted from Chapter 6 our upcoming book, "The 2020 Workplace" and has been printed with permission of our publisher, Harper Collins.

If you want to know more about Perspectives on the new world of learning, How Enterprise 2.0 is allowing social networking inside the company, A case study on CA and their journey to implement Enterprise 2.0 - we recommend you read the article at  CLO MAGAZINE. Included in the article is: 10 guidelines to consider in creating, organizing and planning the rollout of an enterprise 2.0 initiative.

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